A Made in Group Member has achieved significant growth after being inspired by another member’s service model. This new approach has already added £500,000 in revenue, with expectations to reach £1m over the next three years.
Telford-based Transicon is a trusted provider of cutting-edge control systems and bespoke production machinery to manufacturers worldwide. Looking to explore new avenues of growth and help attract more young talent into the sector, the family-owned company joined Made in Group in early 2023. The company’s leadership was already familiar with the organisation, having collaborated previously with several member companies.
Made in Group, which encompasses Made in the Midlands and Made in Yorkshire, is one of the UK’s fastest-growing peer-to-peer membership associations, with most member companies being owner-managed SMEs.
A cornerstone of Made in Group is knowledge sharing and peer-to-peer support. Members stay informed about industry trends, emerging technologies and best practices through a robust annual calendar of virtual and in-person events. The Monthly Industry Meet-Up, for example, provides a unique platform for members to gain insights from peers facing similar challenges and learn from one another’s successes.
At one such meet-up, Jennifer Hughes, General Manager at Transicon, was inspired by fellow member Tony Sartorius of Alucast. Tony shared how offering value-added services like design simulation, prototyping, heat treatment and testing had transformed his award-winning casting business.
“We’d always offered some services but knew our customers would benefit from more. Tony’s story gave us the encouragement we needed right when we needed it,” Jennifer explains.
“In the breakout discussion following Tony’s talk, we spoke about knowing when the time was right to expand your service offerings. The only note I made simply said, ‘Get on with it!’ – so we did.”
In December 2023, Transicon launched a dedicated 24/7 service team with two expert automation engineers. The team has since grown to three, with further growth planned before the year ends. This new model has already generated £500,000 in additional revenue – nearly 10% of total turnover, with the expectation of reaching 20% within three years.
“Being available 24/7 has changed the nature of our business,” Jennifer explains. “Our new model allows customers to benefit from our expertise at all stages of their operation and we now receive more operational-level inquiries that customers would previously handle in-house. The result is already visible in both sales growth and improved customer satisfaction.”
Made in Group has created an environment where businesses of all sizes can collaborate, learn and grow together. The network thrives on fostering relationships between business leaders, enabling them to explore new methods, overcome industry-wide challenges and stay ahead of the curve.
“Being part of this network gives us the chance to hear what’s working for other businesses in the industry,” says Jennifer. “It’s not just about the presentations and factory tours – it’s the open discussions that accompany them, where members exchange real, actionable advice. That’s where the true value lies.”
“The ability to engage with people who understand your business, your sector and the unique challenges you face is incredibly valuable,” Jennifer continues. “We’re not just networking, we’re learning from each other, and that’s driving growth across the board.”
“Transicon’s journey is a great example of how Made in Group membership offers far more than just a logo on a website. It’s about building meaningful connections, gaining practical knowledge and turning inspiration into action,” says Jason Pitt, CEO of Made in Group.
“By bringing together manufacturing and engineering leaders from across the industry, we foster a culture of collaboration, continuous improvement and shared success. For Transicon, this has meant unlocking new revenue streams and positioning the business for continued growth.”
Jennifer concludes; “For any business looking to grow and innovate, joining Made in Group is a no-brainer. The support, insight and community are invaluable.”
For more information about Made in Group or to discuss becoming a member, please contact Ilona Pitt via [email protected]